Refund policy

Return & Refund Policy

Last Updated: August 9, 2026

Thank you for shopping with Bravelytica. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or refund according to the terms below.

1. Return Eligibility

We accept returns within 30 days from the date your order is delivered.

To be eligible for a return, the item must meet the following requirements:

  • The item must be unused and in its original condition.

  • The item must be returned with original packaging, tags, accessories, and any included items.

  • Proof of purchase (such as an order number or receipt) is required.

  • Certain items may not be eligible for return due to hygiene, safety, or personal use reasons.

Items that are damaged, used, altered, or missing original packaging may not be accepted for return.

2. Return Process

To request a return, please contact our customer service team:

Email: info@bravelytica.shop
Phone: 6673926340
Business Address:
273 Broadway,
Huntington Station, NY 11746,
United States

Please include the following information in your return request:

  • Order number

  • Customer name

  • Product name

  • Reason for return

  • Photos of the product (if the item is damaged or defective)

Our customer service team will review your request and provide return instructions if your return is approved.

3. Return Shipping

Customers are responsible for return shipping costs unless:

  • The item received is defective.

  • The item received is incorrect.

  • The product was damaged during delivery.

We recommend using a trackable shipping service when returning items. We are not responsible for items lost during return shipping.

4. Refund Policy

Once we receive and inspect your returned item, we will notify you of the refund status.

If your return is approved:

  • Refunds will be issued to the original payment method.

  • Refund processing usually takes 5–10 business days after approval.

  • The refund time may vary depending on your bank or payment provider.

The original shipping fee is non-refundable unless the return is caused by an error on our part.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please provide:

  • Order number

  • Description of the issue

  • Photos or videos showing the problem

We will review the information and provide a replacement or refund solution.

6. Order Cancellation

Orders may be canceled within 24 hours after purchase if the order has not been processed or shipped.

Once an order has been shipped, it cannot be canceled. Customers may request a return after receiving the order according to this policy.

7. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Bravelytica

Email: info@bravelytica.shop
Phone: 6673926340

Address:

273 Broadway
Huntington Station, NY 11746
United States